Privacy Policy
Last Updated: August 12th 2024
1. Introduction
Welcome to CareSquad AI. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our browser extension.
2. Information We Collect
2.1 Information You Provide to Us
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Account Information: When you create an account, we may collect your name, email address, and password.
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Payment Information: For paid tier users, we collect payment details, which are processed by our secure third-party payment processor. We use Stripe.
2.2 Information We Collect Automatically
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Usage Data: We collect information about how you interact with our extension, including the URLs of pages you visit (only when you activate the extension), timestamps, and actions taken within the extension.
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Device Information: We collect information about your device, including browser type and version, operating system, and other technical identifiers.
2.3 Information We Do Not Collect
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We do not collect or store the full content of web pages you visit.
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We do not access your browsing history beyond the specific instances where you activate our extension.
3. How We Use Your Information
We use the collected information for the following purposes:
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To provide and maintain our service
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To detect and prevent scams and fraudulent activity
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To improve and personalize our service
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To communicate with you about service-related issues
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To process payments and prevent fraudulent transactions (for paid tier users)
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To comply with legal obligations
4. Data Retention
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For free tier users: We retain anonymized usage data for up to 24 months to improve our service.
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For paid tier users: We do not retain or use your data for training purposes. Your data is deleted within 30 days after your subscription ends.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
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With third-party service providers who help us operate our service (e.g., cloud storage providers, payment processors)
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In response to legal requests or to comply with applicable laws
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To protect our rights, privacy, safety, or property
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. To exercise these rights, please contact us using the information provided in Section 10.
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Access and portability
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Correction and deletion
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Restriction of processing
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Objection to processing
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Withdrawal of consent
7. Security Measures
We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us via this website.